FAQ FREQUENTLY ASKED QUESTIONS
I have installed the EA and entered the code. but get the error "Activation Code Failed"

Please register your MT4 account numbers and type (real/demo) with us through email. This license is valid for 2 real and 2 demo accounts. Your license will be validated upon receiving your account numbers (within 6 hours or much faster than that).

I'm thinking about purchasing this EA? Is the code stable without any bugs?

Synergy EA is a well developed product and has been tested extensively on several different platforms. The EA is is very simple to install and very stable. There are no bugs in the software. We are developing and improving the EA on a continuing basis - new features, user suggestions and improvements based on user feedback are implemented from time to time. These are provided as update to members through email (download link).

Does the license bound for a PC/VPS?

The Ray Scalper licence is NOT bound to PC or VPS. The license is only bound to the registered MT4 account numbers.

The price includes 1 year of updates, what happens after 1 year?

After the first year, users only need to pay a very nominal update renewal fee of US$35 (any updates will be free again for period of one year from the date of renewal). Synergy EA updates/upgrades will not be just optimization or tweaks to improve performance. We work on improving the software through research in both Forex and also strive to bring in technologies used in other fields as well. We expect to provide atleast one major update every year - each version improving the EA. For example pattern recognition is a evolving field and new methods/techniques will help us bring out newer and add more profitable patterns to the EA. Users will have to option of obtaining the update after the first year - it will be optional.

Can the EA's magic number be same when two pairs are run on same account?

Yes, you can use the same magic number for both EURUSD and USDCHF pairs - Ray Scalper manages trades with the combination of magic + symbol.

Is it possible to run a trial of this EA on my Demo account before purchasing it?

We do not have an option of demo/trial version. Our website runs reference forward tests on real and several demo accounts. The EA has been reviewed in depth by two of Donna Forex senior moderators/members and many members are actively discussing/sharing their experience with the EA on the Donna Forex Forum

You can make a well informed decision by going through this thread.


Forex trading can involve the risk of loss beyond your initial deposit. It is not suitable for all investors and you should make sure you understand the risks involved, seeking independent advice if necessary. Forex accounts typically offer various degrees of leverage and their elevated profit potential is counterbalanced by an equally high level of risk. You should never risk more than you are prepared to lose and you should carefully take into consideration your trading experience. Past performance and simulated results are not necessarily indicative of future performance. All the content on this site represents the sole opinion of the author and does not constitute an express recommendation to purchase any of the products described in its pages.


Disclaimer


U.S. Government Required Disclaimer Trading foreign exchange on margin carries a high level of risk, and may not be suitable for all investors. The high degree of leverage can work against you as well as for you. Before deciding to invest in foreign exchange you should carefully consider your investment objectives, level of experience, and risk appetite. The possibility exists that you could sustain a loss of some or all of your initial investment and therefore you should not invest money that you cannot afford to lose. You should be aware of all the risks associated with foreign exchange trading, and seek advice from an independent financial adviser if you have any doubts. Clearly understand this: Information contained within this course is not an invitation to trade any specific investments. Trading requires risking money in pursuit of future gain. That is your decision. Do not risk any money you cannot afford to lose. This document does not take into account your own individual financial and personal circumstances. It is intended for educational purposes only and NOT as individual investment advice. Do not act on this without advice from your investment professional, who will verify what is suitable for your particular needs & circumstances. Failure to seek detailed professional personally tailored advice prior to acting could lead to you acting contrary to your own best interests & could lead to losses of capital.


*CFTC RULE 4.41 HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY. SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.


By using PhiBase SYNERGY, you acknowledge that you are familiar with these risks and that you are solely responsible for the outcomes of your decisions. We accept no liability whatsoever for any direct or consequential loss arising from the use of this product. It's to be noted carefully in this respect, that past results are not necessarily indicative of future performance.


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